Steps for HR and Benefits Professionals to Achieve Resilience in the Workplace

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No matter your role in HR, whether as an HR business partner, talent manager, or benefits director, your employees are your customers. Providing the right suite of products and services can make or break a job for someone, improve retention, or attract the right candidate.

For companies to integrate resilience successfully into their culture, they should offer a flexible work environment that meets their employees’ unique needs. Today, burnout and stress are real, and people are dealing with more financial, emotional, social, and health concerns which are impacting their performance on the job. A company’s culture is only one factor in determining an employee’s level of satisfaction on the job. It's also important to value your employees by providing great benefits, offering rewards and recognition, and making other perks available.

No matter your role in HR, whether as an HR business partner, talent manager, or benefits director, your employees are your customers. Expectations are high and people have diverse needs. You can help meet those demands with more innovation in your offerings. Providing the right suite of products and services can make or break a job for someone, improve retention, or attract the right candidate.

According to the U.S. Department of Labor, during the months of April, May, and June 2021, a total of 11.5 million workers quit their jobs. People are looking elsewhere for jobs if their company cannot offer the right mix of benefits, increase their salaries, improve mental health resources, or put safety protocols in place with the pandemic.

This begs the question: How do employers continue to retain good employees, attract stellar talent, and create a culture that is resilient? The answer is simple - it’s about having empathy for others and giving employees a choice when it comes to addressing their benefits.

Employees Are in the Driver’s Seat

In speaking with a few of our HR colleagues they say it’s essential to open the lines of communication by offering employees a ‘seat at the table’ to express their ideas, interests, and voice their concerns. Employers should reassess their benefits strategy, listen to their employees and what the market demands, and offer a better work/life balance. Employees are expecting a personalized approach when it comes to employers understanding their needs similar to the way they expect their favorite store to know their buying preferences. New services and technologies may incorporate machine learning and AI to provide the customization employees want.

Health Technology that Empowers is the Answer

Part of the mission of Onduo is to create a tool that will respect the employees’ confidentiality while allowing them to opt into a personalized journey to manage their health conditions. Additionally, Onduo encourages taking preventative measures such as increasing activity or reducing stress to promote healthier outcomes.

It’s not about spending a lot of money on multiple tools and services that can overwhelm employees, but rather identifying the right combination of benefits that are easy to implement and effective. It’s imperative for members of the leadership team to work in collaboration with their employees to agree on a set of benefits that meet the unique attributes of each person while attracting new candidates and building loyalty.

Ways You Can Improve Engagement Across Your Organization:

  • Encourage mental health moments in weekly communications

  • Conduct surveys to keep abreast of employees’ needs and wants

  • Focus on taking care of your employees, including their personal family dynamics

  • Create fun, humorous, and engaging programs to build rapport and communications

  • Offer a mentorship program for employees and include more opportunities for professional development

  • Create more ways for employees to trial or experiment with new benefits/programs

  • Develop new metrics to measure health outcomes and evaluate their success

  • Use employee-generated videos to let them share their experiences

  • Build out incentives and rewards to continuously recognize your employees

Let us do the work for you - When it comes to healthcare programs, Onduo offers the tools and gives you the confidence to promote a healthier way of life to encourage resilience and retention and address health and wellness at work.

Learn more about Building Resilience and Well-being in the Workplace.